At Garden House Hospice Care, putting our patients at the heart of everything we do starts by creating a happy and healthy place for our people; you’ll have more than just a job, you will be helping to make a real difference.

We are looking for a receptionist who will be the warm and welcoming face of our Inpatient Unit and act as first point of contact for patients, visitors and telephone enquiries to the unit. Day to day duties will include:

• Meet and greet patients, visitors and their families directing them to the appropriate location.
• Answering all telephone calls and queries in a polite and professional manner, ensuring that messages are delivered to the relevant member of staff.
• Liaising with the main reception, ensuring that patient admissions and discharges are logged and booking transport when required.

This is a full time role of 37.5 hours p/w Monday - Friday.

You’ll be a compassionate individual with the knowledge and experience of working in a similar administrative role. Being able to hit the ground running, flexible and adaptable to the changing needs of this role will be essential along with confidence using Microsoft Office Suite. You will have excellent communication skills and sensitivity to be able to collect and pass on information effectively, for example when dealing with patients and their families.

We reward our staff with autonomy in their role and a supportive culture that encourages healthy work life balance. Benefits include: 5% Employer pension contribution, 27 days annual leave in addition to Bank Holidays, free parking & on-site catering.

You should read the JD carefully and in your cover letter, explain where you meet our requirements. For more information of for an informal discussion, please call Nicola Grimes on 07535 586951.

Closing date for applications: 4th October 2024. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found. If you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion.

Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We can only accept applications from candidates with the Right to Work in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.