We are recruiting for a committed Assistant Shop Manager with a passion for fashion, homeware, soft furnishings and household goods to join our team as an Assistant Shop Manager on a part-time basis.

Our Stevenage Oval shop is home to a great selection of affordable childrenswear, toys, homewares, fashion and more. We have a range of preloved high street must haves at half the price, with every item you buy will not only getting you a great bargain, but also helping us to continue to care for local people in our community.

About you

You will have experience in retail and marketing, ideally from a furniture and homeware background. We are looking for someone with an eye for detail, excellent visual merchandise skills and the ability to promote the shop through digital and social media channels. Working in collaboration with our Online Sales team and other retail departments, you will be able to maximise the income from products by using the most profitable platform. You will also build relationships with local suppliers and auctioneers to promote our goods beyond the shop floor.

What does the Assistant Shop Manager role involve?

• Supporting the Shop Manager in the smooth running of the shop
• Supervising, leading and motivating staff and volunteers in order to hit KPIs
• Driving sales and promoting Gift Aid to reach maximum revenue potential
• Maintaining a high standard of display, presentation and cleanliness throughout the shop
• Assisting with the deliveries and collections of donated goods.

What skills does the Assistant Shop Manager need?

• Experience in retail, with a record of achieving sales targets
• A creative flair and a passion for customer service
• Confidence working in a customer facing role
• Be proactive, driven and commercially aware
• Aspire to the Hospice's ethos and values

Why work for Garden House Hospice Care?

We know that our staff and volunteers are our greatest asset. In return, we can offer you the support of an experienced and supportive retail management team, access to a range of staff support services and the opportunity to be involved in developing new initiatives. We reward our staff with autonomy in their role and a supportive culture that encourages healthy work life balance.

This is a part-time position covering 22.5 hours per week (over 3 days) and will include Saturdays and Sundays on a rota basis. Candidates should be flexible as there may be the need to support our other shop locations as required.

If you’d like to find out more, please contact the shop manager on: stevenage.theovalshop@ghhospicecare.org.uk

Closing date for applications: 7^th March 2025. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found. Whilst we’d love to get back to everyone who applies to our roles, we will only be in touch if your application is successful, if you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion.

Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We can only accept applications from candidates with the Right to Work in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.