We have an exciting opportunity for an experienced Business Manager to contribute to high-quality care services while shaping the future of hospice care.

Garden House Hospice are seeking a dynamic Business Manager to lead and oversee the operations, performance and governance of our Inpatient Unit along with our other clinical supporting teams. This pivotal role will ensure the successful delivery of our strategic objectives, financial targets and KPIs, whilst supporting productivity and transformation initiatives.

Who are we and what do we do?

We are Garden House Hospice Care, the Hospice for North Hertfordshire. We are a, multi award-winning hospice that puts the patient at the heart of everything we do. We are the pioneers of a nationally recognised and innovative frailty service, working with the Lister Hospital, which has seen us expanding our services and helping even more patients through symptom control, reablement or last days of life care. We are looking for someone with the right skills and experience to become part of our amazing team and help us as we grow even further!

What are the Business Managers Key Responsibilities?

• Lead daily operations to enhance service delivery and operational performance.
• Develop and implement strategies aligned with the hospice's strategic plan for the next decade.
• Maintain financial oversight, establishing a clear reporting structure and accountability for budget management.
• Monitor performance metrics and report to the Hospice Management Board on revenue, quality, and risk management.
• Develop and deliver improvement plans where required.
• Mentor and develop a high-performing team, providing coaching and opportunities for skill enhancement.
• Working in parallel with the Deputy Director of Nursing, ensuring quality standards are met.

What experience are we looking for?

• Proven leadership experience in a healthcare or hospice setting.
• Strong operational management skills with a focus on strategic planning and execution.
• Excellent communication and analytical abilities.

What can we offer you?

• Continuation of NHS pension and NHS long service recognition if you have worked within the NHS within 12 months of your GHHC start date.
• 27 days annual leave + Bank Holidays + additional holiday @ 5 and 10 years
• Employers Standard Life Pension
• Free on-site parking
• Employee Assistance Programme
• Blue Light and Charity Worker Discount
• On-site catering
• Cycle to work scheme

Interested?

You should read the JD carefully and in your cover letter, explain where you meet our requirements. For more information of for an informal discussion, please call Nicola Grimes on 07535 586951.

Closing date for applications: 14^th February 2025. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found. If you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion.

Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We can only accept applications from candidates with the Right to Work in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.