Difficult Conversations for Experienced Staff (Intermediate)
Dates:
Wednesday 12th March 09.30 - 16.30 - at Garden House Hospice Care, Gillison Close, Letchworth SG6 1QU
Booking Fee:
£25.00
HCT staff need to book via email as there are limited funded spaces available for HCT Staff.
About the course:
An intermediate course which builds on foundation level communication skills training to develop increased confidence in communicating with patients and families in the arena of palliative care.
What will I learn?
- Revisit the key elements of communication skills
- Barriers to good communication
- Breaking bad news
- Techniques to facilitate good communication
- Working through difficult case studies
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