More than just a charity shop - about our Trading operation

As well as being the public face of the Hospice on the high street, our shops, Depot and online platforms play an essential role in our community, promoting a healthy climate both socially and economically.

A third of our charitable income comes from trading, a valuable stream which supports the sustainability of our life-changing services. This income is something we must sustain, with over 50,000 hours of volunteer time in trading alone to help us meet our target.

Dave Cooper, our Deputy Director of Trading, said:

“We’re so proud to have a presence in the community in every aspect of our services and believe our shops and Depot still have an important part to play in our local towns. They support sustainability, save tonnes from landfill each year and positively impact loneliness, physical and mental wellbeing through volunteering roles across Garden House Hospice Care.

“However, it’s a tough climate for charity shops. People are holding onto items for longer and we’ve seen a decrease in the quality of donations we receive, which affects the income we generate.

“As someone who sees the difference each donation makes here at the Hospice, I ask you to think of us next time you pull that jacket out the wardrobe that you no longer wear, or dust off the toy your toddler no longer plays with. These items really can change lives for the better when gifted to Garden House Hospice Care.”

Do you have unwanted items you want to donate? Visit The Depot, our one stop shop for donations, second-hand shopping, upcycling and online sales. 1 Protea Way, Letchworth, SG6 1JT.