
Rehab and Wellbeing
Providing rehabilitative palliative care and wellbeing services to people across our community with life-limiting conditions.
Our passionate Rehab and Wellbeing team will support you to maintain skills, confidence and optimise your quality of life, enabling you to live well with your diagnosis and do the things in life you enjoy. We support with symptom control issues, provide rehabilitation and social opportunities in an environment that is friendly, welcoming and relaxed.
All our services are free of charge.
Where are Rehab and Wellbeing services held?
Our services are based in the Silver Birch room at Garden House Hospice Care, Gillison Close, Letchworth, SG6 1QU. This room is accessible via the main hospice entrance.
Do I need a referral from my GP?
Your GP or other healthcare professional you are connected with can refer you to our services using our professional referral form, or you can self-refer (see next section).
Can I self-refer?
If you have a diagnosis of a life-limiting condition, you can refer yourself by calling us on 01462 679540 (option 2) or by emailing gh.hospice@nhs.net. You are also very welcome to drop-in to one of our Wellbeing Hubs to talk with a member of staff directly. Please also get back in touch if you have already been known to our Rehab and Wellbeing team and wish to reconnect for a review of your needs.
What happens at my first appointment?
At your pre-booked appointment with one of our experienced healthcare professionals, we will ask you how your condition impacts on your day-to-day life, and discuss the things that are important to you in your life. We will complete a holistic assessment of your current emotional, mental, spiritual and physical wellbeing.
Our team will work with you to create your individualised treatment plan, with a focus on your goals, priorities and future wishes. Sessions or groups will be recommended for you to attend. You are most welcome to bring a family member, friend or carer with you to this first appointment.
Will I need to arrange transport?
Yes, you will need to arrange your own transport to access our site. We can provide you with contact details should you need to organise assisted transport.
Is there parking on-site?
Yes, we have free parking available at both the Hospice and Ernest Gardiner Treatment Centre, including disabled bays.
Meet the team

Lucy Heaps
Rehab and Wellbeing Manager

Althea Steenberg
Physiotherapist

Kirstie Pollard
Occupational Therapist

Claire Dollery
Occupational Therapist

Alice Boulton
Therapy and Wellbeing Assistant

Andrea Murauskas
Therapy and Wellbeing Assistant
How can we support you?
Our wellbeing and rehabilitation services are focused on promoting self-care and improving or maintaining your sense of wellbeing. Regular face-to-face sessions and groups we currently offer include:
Fatigue and breathlessness
Self-management education sessions (open to registered individuals, sign up required).
An introduction to advance care planning
In a one-to-one discussion with one of the team, you can establish what is important to you and what your preferences are in your last months and at the end of life. Run over two sessions (open to registered individuals, sign up required).
Movement Monday
These weekly sessions are run by the therapy team and supported by experienced volunteers. We can offer you an individualised exercise programme that helps you to achieve your own personal goals. Home exercise advice is also available.
Meditation
Led by volunteer Paul, our series of three meditations are available online to practice in the comfort of your own home. They are to be taken as one whole process, gently guiding the mind and relaxing the body. While this simplest of processes takes place, we naturally balance our inner environment, reaching the end of the meditation feeling more still, calm and aligned with our world.
Strength and balance
A weekly class for individuals to focus on lower limb muscle strength along with exercises to enhance your balance.
Enhancing your wellbeing
A series of four self-directed learning videos focused on building self-empowerment through simple tools and tips. Learn about enhancing your sleep, releasing anxiety, natural pain management, more vitality and learn reiki for self-care.
Tai chi
Tai chi is about strengthening and flexibility, and active relaxation for the body and mind. It helps improve balance, gain muscle strength and supports with controlling breathing which support those with various conditions such as COPD and Parkinson's. There is also a lot of evidence that it reduces falls in older adults. As well as the physical benefits, tai chi also teaches you to focus what's happening inside you, both physically and mentally.