ICT Support Assistant

Garden House Hospice Care are looking for an ICT Support Assistant to help maintain the vital IT infrastructure that ensures our staff and volunteers can focus on delivering exceptional care to our community!

 
What does the ICT Support Assistant role look like?

We are seeking a proactive and technically skilled IT Support Assistant to join our team. You will play a key role in supporting our IT systems and users, ensuring that technology runs smoothly across our organisation. This position is ideal for someone passionate about IT, eager to learn, and motivated to contribute to a meaningful cause.

 

What skills does the ICT Support Assistant need?
  • Have a strong interest in IT and technology, with basic technical knowledge of hardware and software systems.
  • Experience providing IT support or a relevant IT qualification (e.g., CompTIA A+, Level 2/3 ICT).
  • Familiarity with Microsoft 365 applications and Windows operating systems.
  • Excellent problem-solving and communication skills, with the ability to explain technical concepts to non-technical users.
  • Be organised, detail-oriented, and capable of managing multiple tasks effectively.

 

For full details please see the attached Job Description & Person Specification.

 

Why work for Garden House Hospice Care?

Our team is collaborative, warm, supportive, and highly motivated to support the local people using, and in need of, our services. We offer flexible working, 27 days per year annual leave (pro rata) and opportunities for learning and development.

 

We are currently looking to fill this role on a full-time basis of 37.5 hours per week.

 

For an informal conversation about our ICT Support Assistant role, please contact Tessa Crook on 07535 585907 or by emailing tessa.crook@ghhospicecare.org.uk.

 

Closing date for applications: 21st February 2025. Please note that we are actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found. If you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion.

 

Garden House Hospice Care are proud to be disability confident and reasonable adjustments will be made for applicants with disabilities. We can only accept applications from candidates with the Right to Work in the UK. Safeguarding is of paramount importance to us; all successful candidates are required to undergo a DBS check, regardless of role.

Contract type:
Salary details:
Location:

On-site